Order confirmation and processing
When you place an order with Aloxer, you will receive an order confirmation email immediately. Your order then enters our processing phase, during which we carefully prepare your items for dispatch.
Processing takes [processing time] from the date your order is confirmed. [Add your own details here.]
Shipping costs and delivery estimates
Shipping costs and estimated delivery timeframes are calculated based on your delivery address and displayed to you at checkout before you complete your purchase. This means you will always know the exact cost and expected timeframe for your order.
Delivery estimate
Your estimated delivery window is [delivery estimate] from the dispatch date. Delivery estimates vary depending on your location within [regions served].
Tracking your order
Once your order has been dispatched, your tracking information will be provided via email. You can use this information to monitor your shipment's progress and get real time updates on its location and expected arrival.
International orders and customs
For orders shipped internationally, customs duties and taxes may apply depending on local regulations. Where applicable, these charges are the responsibility of the recipient and will be collected by the relevant customs authority upon delivery. Aloxer is not responsible for customs fees, duties or taxes.